Do you have experience in an administration or data processing position and are looking for a new, exciting challenge? Are you looking for some variety and flexibility with hybrid working?

We are recruiting Administration Assistants to to join our HR Other Projects team to support SSCL government clients.

This is a permanent, full time hybrid role. You will work from home for 3 days and week and work at our newly refurbished office in Newport for the other 2 days.

What you will be doing:
Communicating with clients and third parties

Make calls, answering telephone, emails, queries, taking messages or processing transactions.

Maintain and update information held on a data base or manually

Job application form

    Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.

    Updated internal systems with employee information

    Work with several large Gov clients on multiple projects

    Support line management on any additional admin when required.

    What you’ll bring:
    Customer service experience

    Excellent IT skills

    Willingness to learn new systems & cross train for multiple clients

    A positive, flexible attitude & a desire to help customers

    Being able to work on own initiative & as part of a successful team to succeed on a daily basis.

    It would be great if you had:
    Previous experience in an administrative role or customer services role

    Employment type Full time, permanent

    Location Newport – Hybrid working

    Security Clearance Level SC

    Internal Recruiter Sophie

    Salary £22,145 per annum including 3% flex fund

    Benefits 25 days annual leave with the option to buy additional days, life assurance and pension

    If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

    Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

    Loved reading about this job and want to know more about our company?

    The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York.

    As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector.

    Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.

    Sopra Steria


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