Domain: Support Services/Customer Services and Administration

Job type: Standard

Equans is looking for a Business Centre Assistant to join our team in Grimsby on a permanent basis. This is a part-time role working 22.5 hours per week. On offer is a salary of £11,583 and benefits package.

What will you deliver?

Equans is looking to employ a professional and industrious individual with great customer care skills and carry out the following duties:

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    Undertakes reception duties for the Centres, receiving and dealing with visitors, telephone enquiries and accompanying prospective tenants around vacant business units.

    Assist in setting up conferencing and meeting facilities to suit customer requirements.

    Assists in the day-to-day operation of the Business Centres, which may include dealing with emergencies and other incidents, some of which may be outside normal working hours.

    Provides administrative, clerical and word processing support for the Business Centres, proficient with word, excel, power point, outlook, publisher, web-based databases and social media outlets.

    Dealing with enquiries for managed workspace, managing the application process, which includes identification, financial and company checks and sourcing references.

    Property management including conveying terms, preparation of lease agreements and maintains records of all tenant companies in line with GDPR.

    Organisation of repairs and maintenance, condition surveys, unit inspections and monitoring and enforcing tenant’s health and safety obligations.

    Processing of invoices, monitoring the collection of rental fees and other support service charges, dealing with account arrears, maintenance of financial records and provision of statistical information.

    What can we offer you?

    On offer is a salary of £11,583, and benefits package, which includes;

    24 days annual leave (+ public holidays)

    Life Cover equivalent to 1 times annual salary

    Employee discount shopping schemes on major brands and retailers

    Gym membership discounts

    Cycle to work scheme

    Holiday purchase scheme

    2 corporate social responsibility days per year

    Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

    Attractive Employee Referral Rewards Scheme

    Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network

    24/7 Employee Assistance Program and access to mental wellbeing app

    Who are we looking for?

    Previous experience of working in an office environment, with frontline customer services experience

    Knowledge and understanding of the required compliance with health and safety requirements.

    First Aid and Fire Warden trained or willing to complete training

    Ability to build effective relationships with customers, colleagues and visitors to the centre.

    Ability to effectively plan and organise work

    Experience and ability to effectively use IT including databases and Microsoft Word Excel Outlooks and TEAMs.

    Ability to travel to Business Centres to provide occasional cover if required

    Flexible to meet the needs of the service

    Adaptable to change and new ways of working

    Please note: There is a possibility that this position will become a full-time role in March to cover for Maternity leave. This can be discussed during initial interview stage.

    Who are we?

    Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

    In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

    Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

    Equans is a Bouygues group company.

    What’s next?

    If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

    At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

    For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

    The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

    Apply now

    Job location: Grimsby Lincolnshire United Kingdom

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    Apply now



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