Job Purpose

To undertake general administration duties in a professional and timely manner, delivering good customer service at all times and ensuring the reception and Front of House areas are cleantidy and manned efficiently and professionally.

Key role responsibilities and accountabilities

Ensuring reception and the offices are manned efficiently and professionally in all respects; to include the greeting of guests, covering of security gates, answering of telephones and general appearance of the Front of House areas.

Answering and dealing with incoming telephone calls in a timely and professional manner.

Co-ordination and distribution of all incoming and outgoing post

Overseeing arrivals and departures in-line with other centre staff.

Efficient and accurate record keeping of all accounts, petty cash, banking and order processing.

Assisting with the administration of the centres petty cash and Banking

Maintain vehicle maintenance, service and MOT records and record mileage

Collate feedback for weekly Head Of Department meetings

Dealing with the admin of Kingswood purchase orders – log/file/send copies to Norwich

Completion and distribution of Local Education Authority forms in line with the Centre Manager

Log incident report forms ensuring completed and filed correctly in a timely manner

Co-ordination of Centre radio’s including re-charging

Entering fire lists on the system

Recording reward cards on the system

Making and updating Personnel files

Name badges




Office equipment and stationary management

First Aid duties as required and regular check of First aid boxes across the centre to ensure they are stocked correctly

Responsible for keeping office and reception clean and tidy

Payslip distribution

Taking minutes for meetings as directed by the Senior centre team

Undertake further duties as directed by GSM or CM

Typical knowledge, skills and experience

Good communication skills – face to face and telephone manner

Good problem solving skills

Ability to prioritise tasks

Ability to work in a busy and pressurised environment

Attention to detail

Administration experience



Please call the workplace contact or phone numbers during the day.

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