Role type

Police Staff

Contract duration


Contract type

Part Time, Full Time


Force Control Centre


Force Headquarters, Winsford




See advert

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

This/These post(s) attract allowances

Shift Allowance, Weekend Working Enhancement

Allowance percentage


Hours per week


Closing Date

29/01/2023, 23:55

Job application form

    Job description

    Are you looking for a new opportunity?

    Would you like to contribute to the valuable service we provide to the communities of Cheshire?

    Cheshire Constabulary can offer you a unique and rewarding role as a Communications Operator within our Force Control Centre.

    You will deal with members of the public and provide vital support to frontline officers on a day to day basis.

    Salary information:
    Salary range of £23,835– £27,690.

    For full time rotational shift patterns you will receive a 20% shift allowance

    For full time fixed lates pattern you will receive a 10% shift allowance

    Part time lates shift pattern will benefit from a 10% shift allowance

    Part time night shift pattern will benefit from a 33% shift allowance

    You will also receive weekend enhancements at time and a half for rostered hours worked.

    Please note, your salary will increase through progression within the above range.

    For further information on the role please see the Role Profile attached to this advert.

    We do not expect you to have experience of emergency call handling and you will be given full training, followed by a period of job related coaching to make sure that you are ready for the challenges that this rewarding role will present.

    We are looking for people who can bring their valuable skills and experience to our Force Control Centre and welcome applications from anyone with:

    A passion for public service.

    The ability to multi-task.

    Customer service experience – over the phone or face-to-face.

    Must be computer literate

    Please be aware that our work is 24/7 so you will be required to work shifts, examples of the full and part time shift patterns are attached to this advert.

    We will be open for both full time/Part Time shift patterns . If successful through the process, you will commence on the 15th May 2023.

    Please note, should we receive a high volume of applications for this role, we will be required to close this advert prior to the scheduled closing date. Therefore, we would recommend submitting your application at your earliest convenience.

    Cheshire Constabulary is fully supportive of diversity, equality and inclusion and strives to employ a workforce which is representative of the community it serves.

    Applications are welcomed from all underrepresented groups and support will be made available throughout the recruitment process for all applicants. Under-represented groups include:

    People of ethnic minority

    Individuals who identify as having a visible or invisible disability

    Gender in relation to female representation for PC entry routes

    Gender in relation to male representation for Staff entry routes

    Lesbian, Gay, Bisexual, Transgender + (LGBT+)

    If you have any queries in relation to diversity, equality and inclusion or have a request for any additional support you may need, please email diversity.equality.inclusion@cheshire.police.uk

    Please note, you will require the following detail to complete this application form; NI Number, ID detail, address information, referee information, full employment history including dates and any qualifications you may have attained. You may also be requested to provide photos of any visible tattoos you have. The application system only remains active on a single page for a period of 60 minutes. Please therefore ensure you allow time to complete this fully as incomplete pages will not be saved. As part of the application process, you may be asked to provide evidence of your Qualifications, proof of identity and address, so it is important to make sure you have this information to hand before you complete your application.

    Cheshire Constabulary


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