Overview
Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description!
ABOUT THE ROLE
We are currently recruiting for Hotel Night Porter (£11 Per hour), to join us at the Alton Towers Resort, the UK’s only attraction that specialises in making Britain happy!
First impressions count for a lot and you’ll be one of the first people our guests meet as a Night Porter at the Alton Towers Resort, dealing with customer queries in an efficient and professional manner, ensuring we meet and exceed all of our customers’ expectations, with the highest levels of service, as well as ensuring that the Hotels are tidy and spotless ready for the next morning. In this role you could work in any of our amazing accommodations – Alton Towers Hotel, Splash Landings Hotel, CBeebies Land Hotel or our Enchanted Village.
Following your application, a member of our team will be in touch via email to arrange an interview here at our Alton Towers Resort- you could be delivering magical experiences in less than 7 days’ time!
We are offering both part-time and full-time roles offering flexible working hours. Keep scrolling to see more of our fantastic benefits!
BENEFITS
We’re a fun, friendly and unique environment in which you are guaranteed to meet like-minded people and have fun! Our benefits include:
- Merlin Magic Pass
Your magic pass will give you, your friends and family free admission to all our Merlin attractions worldwide, this could be worth over £1000!
- Accessible transport link
We offer a bus service to resort, You can access our bus timetable on our Alton Towers job page.
- Flexible Scheduling
We offer various shift pattern and flexibility around scheduling; specific requests can be made at interview, and we will always ensure we’re as accommodating as can be.
- Access to exclusive employee events and incentives
We have a yearly calendar offering many different employee actives plus opportunities to win many exciting prizes throughout the year, not just this but you will also receive access to our exclusive employee events where you can preview our yearly events such as Scarefest & Oktoberfest before any of our guests!
- Holiday Pay
In every role working with us you will receive holiday pay, the amount with differ dependant on the role and working hours.
- Fantastic progression and development opportunities
At Alton Towers we believe in opportunity for everyone, we have a Learning and development team dedicated to the progression our teams within Alton Towers, as part of this we offer some fantastic apprenticeship opportunities you access while an employee here with us plus performance reviews every six months to highlight how we can further develop you.
- Employee discounts
We offer discounts off many retails through Perks at work, plus you have 40% discount on LEGO and 25% discount in our retail shops and restaurants.
- Pension Scheme
If eligible you will be enrolled onto our company pension scheme.
LET’S TALK ABOUT YOU!
Applicants must be over 18
Our ideal person for this role will ensure the highest standards of cleanliness are maintained throughout the Hotels. Through effective attention to detail, you will achieve these high cleaning standards including regular deep cleaning tasks, whilst keeping a motivated and positive attitude throughout with a hands-on attitude.
You will help to manage the team within your given area to drive the best possible cleaning standards in keeping with our brand standards and working practices.
You’ll also take responsibility for our reception desk and giving the same level of customer service to our later arrivals, whilst overseeing the night duties to ensure that all guests requirements are met promptly during their stay and resolving any issues.
MEET THE TEAM
“It is not so much a team, it is a family, it is absolutely brilliant”
“Of all the jobs I have had, there is no where I would rather be than Alton Towers”
View our latest role on our Careers page as a Resort Champion, if you want a little bit of everything and think you can multi-skill into different department this could be for you! You will also earn an extra 50p per hour in this role!
Why Alton Towers Resort?
We’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about. We provide laughter, smiles, shrieks and screams every day. We delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode. There may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends. We encourage each other, we provide new opportunities to learn and develop, and we celebrate our successes with many employee events and activities!
Everyone Matters at Merlin
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Alton-Towers.com and one of the team will get back to you as soon as possible.
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Alton Towers Resort
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