KIMS Hospital is the largest independent hospital in Kent and we are recruiting. We are looking for an enthusiastic individual who can utilise their existing administrative and customer service skills within our fast-paced Reservations department.

Our reservations team work together to ensure that all patient bookings are made in a timely manner, co-ordinating clinics and liaising with consultants and secretaries to ensure patients receive safe and outstanding quality care from their first contact with the hospital.

As a Reservations Administrator you will organise outpatient bookings, organise and manage outpatient clinics, liaise with Consultants, Consultant’s secretaries, Medical Insurance Companies and patients using various computer systems.

You will to be a confident multi-tasker with excellent attention to detail who works well to tight deadlines.

This role is for 37.5 hours per week – Mondays to Fridays. The hours of work will be either 08:00 – 16:00, 09:00 – 17:00, 12:00 – 20:00 (on a rota basis).

Job application form

    Role Responsibilities include:
    Take bookings from Consultants, Insurance Companies, Patients or Secretaries using the booking form provided

    Assist patients via telephone and email

    Ensure all necessary paperwork is completed and enter bookings into diary and onto computer system

    Liaise closely with internal departments and external stakeholders regarding patient bookings

    Managing consultant clinic diaries and make amendments when required

    Answer a high volume of telephone calls for patients

    Action all incoming e-mails

    Person Specification:
    Be educated to GCSE standard (or equivalent), including English and Maths

    Proven experience using Microsoft packages and databases

    Impeccable telephone manner

    Excellent interpersonal and communication skills both oral and written

    Relevant experience within an administrative/customer service role

    Good keyboard/input speed

    Experience of working to tight deadlines

    Attention to detail

    KIMS Hospital employees enjoy the following benefits:
    Competitive Salary

    Free Secure Staff Parking

    Pension Scheme

    Private Health Insurance

    33 Days annual leave plus extra time off for your birthday

    Life Assurance

    Annual Flu Vaccination

    Free Eye Test

    At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

    KIMS Hospital encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.

    Whilst we make every effort to contact all candidates we often receive a high volume of applications. if you do not receive a reply within 1 working week, please assume you have not been shortlisted on this occasion. Previous applicants need not apply.

    If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email diane.arthur@kims.org.uk

    Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

    Posted 17th January 2023

    KIMS Hospital


    Simply Hired Job Link

    Please call the workplace contact or phone numbers during the day.

    You can find lots of new jobs and career oppornuties from across all cities of UK. 2022 Jobs, Latest Jobs and in the fastest growing job and career website newjobss.com
    Full time jobs, Part time jobs and permanent jobs in Newjobss.com
    Retail assistant, customer assistant, sales assistant, store assistant jobs, driver jobs, home office jobs  and Remote jobs in all cities in United Kingdom.
    Cleaner, Delivery Driver, Dog Walker, Gardener Part, Support Worker, Team Member, Service Assistant, Crew Member, Operator and some of the most viewed and applied jobs.
    If you are looking for a job near you, our job postings website is for you.