Job Req ID: 10156

Posting Date: 17-Jan-2023

Function: EE Retail

Swindon: Canal Walk (4328), Swindon, United Kingdom

Salary: £11.29 ph + 20% on target commission (uncapped)

weekly hours = 20

It’s time to look to the future.

Job application form

    We want our people to see their potential at work. That’s why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don’t need to have the skills right now – before you know it, you’ll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You’ll be the face of EE and, what’s more, you’ll get the chance to develop a career that goes well beyond our stores. Sounds good, right?

    What you’ll do:
    Find every opportunity to boost your store’s success with sensational customer service

    Create an environment in which customers feel welcome and comfortable

    Engage customers in genuine, enjoyable conversations to understand their needs

    Help people choose the right products and show them how to make their digital life better

    Keep up to date with all our products, services and promotions, and those of competitors

    Take pride in the appearance of the store, keeping it clean and tidy at all times

    You’ll definitely:
    Be able to show how you’ve worked to and achieved sales targets or deadlines

    Show an interest in communications technology

    Enjoy being part of a team but still have the drive to work on your own initiative

    You might even:
    Have worked in retail, sales or service

    Know a thing or two about the telecoms sector

    What’s in it for you?

    Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme

    Competitive salary

    Uncapped monthly commission, based on personal and store targets

    Typical commission of £3,500 (pro-rata); top performers can earn £20,000

    Competitive healthcare and BT share plans

    50% discount on an EE mobile package (30% for Friends and Family)

    25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off

    The chance to win once-in-a-lifetime all-expense-paid trips and prizes

    BT TV, including BT Sport and NOW Entertainment Membership

    About EE

    Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

    At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.



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