Closing Date:
This vacancy may close at any time, if this role is of interest to you we recommend you apply as soon as possible.

The Opportunity

We have a great opportunity for a Service Support Officer to join our Service Management Organisation team.

As Service Support Officer, you will be pivotal to supporting the Service Management Organisation team in the delivery of the contract through planning and supporting tasks across all elements of the Contract.

This role will be based at our Yeovil site and can be a mixture of office and home based working.

In addition to flexible working, we can offer some other fantastic benefits. To find out about all of our Company benefits please visit: https://uk.leonardocompany.com/en/people-careers/life-at-leonardo/company-benefits

What you will do

You will be investigating and processing all Special Category Work (SCW) claims, liaising through Material Services and MOD teams to provide clear data and information against each claim.

You will also be coordinating overarching Integrated Merlin Operational Support (IMOS) battle rhythm plan to ensure all critical elements are reported and tracked.

You will be developing and co-ordinating Out of Scope tasking to ensure all aspects are managed through the process.

You will monitor and report on risk matrix against the IMOS contract.

In this role, you will be interfacing across all elements of Leonardo functions and directly liaising with the MoD functions both on and off-site.

What we are looking for

As a successful candidate we need you to have the following:
Qualification to Degree or equivalent level in both business management and a relevant technical discipline or a significant knowledge of aerospace, defence and related business areas, gained through significant direct experience.

Highly self-motivated.

The ability to collect, collate, analyse and present complex information clearly and concisely in writing or verbally to audiences comprising of multi–disciplinary groups.

Team player, able to communicate effectively with colleagues at all levels.

Problem solving abilities and the ability to apply them in an operational environment.

Excellent IT systems skills including MS Office.

It would be great if you have:
A good understanding of support and programme management.

Business acumen and commercial awareness to identify and develop profitable new business opportunities.

Knowledge of the Integrated Operational Support construct and associated support disciplines.

Detailed knowledge of military aircraft operations, manufacturing and support processes

Life at Leonardo

Discover life at Leonardo – a company for extraordinary people

Our UK locations

We have offices around the UK, including Basildon, Bristol, Edinburgh, Lincoln, Luton, Southampton and Yeovil

Committed to Inclusion

We are committed to creating a working environment that is designed to provide everyone with the opportunity to succeed.



Please call the workplace contact or phone numbers during the day.

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