The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at CLEO Systems, we’re made that way.

By providing highly capable, innovative and integrated software solutions within integrated urgent care – every role at CLEO Systems is made to be brave.

Do you want to join a growing Digital Tech team using innovative technology within urgent care? Do you want to be part of an agile team where no two days are the same?

This is a fantastic opportunity working with an ambitious and enthusiastic team that is driven to continuously improve and evolve. You will be providing remote and on-site 1st line IT support for IC24 & CLEO Systems users located at our contact centres, offices and remote clinical bases during normal business hours and out-of-hours through the on-call rota. You will log Service Desk Incidents & requests for End Users over the phone & via the online service portal.

Job application form

    The ideal candidate will have experience of working within an IT Department carrying out 1st line technical support & Service Desk duties and have knowledge of Windows IT systems. In return we offer a competitive package including the chance to join the company pension scheme.

    Who are we?

    CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative, and patient focused primary care services. We are committed to delivering ‘Clinical Excellence Online’ (CLEO). Through this mission we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

    Location Ashford, Kent

    Hours Available Monday-Friday 37.5 hours per week with additional on call responsibility

    What’s in it for you:

    Annual Salary of £20,000

    Opportunity to join the Company Pension Scheme

    Free 24/7 independent counselling service

    Learning and development opportunities

    Free membership to our reward and discount platform

    Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

    For a job description and person specification please click here.

    Closing date: 25th January 2023

    At CLEO Systems we celebrate brave ideas and brave people.


    We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

    If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on careers@ic24.nhs.uk.



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