Team Leader

37.5 hours per week

As a Team Leader you will be the strong right arm to our Department Manager. Your role is simple, to be an enthusiastic brand ambassador who lives our values and leads our teams in transforming the UK’s rest stop experience.

Our Team Leaders are empowered to partner with their Department Manager to run the unit like it’s yours. We want to give the kind of service that makes our customers come back for more, so we’re looking for leaders who will coach their teams well and can create a think customer culture.

What we offer:
Upcoming pay increase by January 2023

Annual bonus up to £3,185pa*

Up to £400 reward for every successful refer a friend recruited

Up to 60% colleague discount for you, family, and friends

Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Department Manager

What you will be doing:
Leading your teams to achieve and deliver excellent brand standards and customer service

Maximising profit by driving sales and controlling costs

Processing stock counts and orders

Partnering with the Department Manager in setting targets for the team to achieve

Spending time with Team Members to provide coaching and feedback, identifying training needs where needed

Taking ownership of customer feedback, responding appropriately in a timely manner

What you’ll bring to us:
Previous experience of leading or supervising a team

Passion for delivering a memorable customer experience

Great communication skills and be comfortable making decisions

Ability to work on own initiative ad make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins.

Apply today!

  • Annual bonus of up to 13%, final value subject to location and performance

Keywords: Shift Leader, Shift Manager, Supervisor, Team Supervisor, Kitchen Lead, Assistant Manager, Team Leader, Assistant Department Manager, Duty Manager, Floor Manager, Deputy Manager, Shift Runner, Crew Trainer.

Moto Hospitality Ltd


Please call the workplace contact or phone numbers during the day.

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