37.5 hours per week
As a Team Leader you will be the strong right arm to our Department Manager. Your role is simple, to be an enthusiastic brand ambassador who lives our values and leads our teams in transforming the UK’s rest stop experience.
Our Team Leaders are empowered to partner with their Department Manager to run the unit like it’s yours. We want to give the kind of service that makes our customers come back for more, so we’re looking for leaders who will coach their teams well and can create a think customer culture.
What we offer:
Upcoming pay increase by January 2023
Annual bonus up to £3,185pa*
Up to £400 reward for every successful refer a friend recruited
Up to 60% colleague discount for you, family, and friends
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Department Manager
What you will be doing:
Leading your teams to achieve and deliver excellent brand standards and customer service
Maximising profit by driving sales and controlling costs
Processing stock counts and orders
Partnering with the Department Manager in setting targets for the team to achieve
Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
Taking ownership of customer feedback, responding appropriately in a timely manner
What you’ll bring to us:
Previous experience of leading or supervising a team
Passion for delivering a memorable customer experience
Great communication skills and be comfortable making decisions
Ability to work on own initiative ad make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Where our customer’s journey pauses, yours just begins.
- Annual bonus of up to 13%, final value subject to location and performance
Keywords: Shift Leader, Shift Manager, Supervisor, Team Supervisor, Kitchen Lead, Assistant Manager, Team Leader, Assistant Department Manager, Duty Manager, Floor Manager, Deputy Manager, Shift Runner, Crew Trainer.
Moto Hospitality Ltd
Please call the workplace contact or phone numbers during the day.