Assess the situation, calm the caller, and provide life-saving advice. Lives may depend on these first critical minutes.

This is a very rewarding career which demands intense concentration. You will join a small, highly trained team that answer 999 emergency calls and mobilise fire engines, specialist equipment and officers and take an active part in a wide range of incidents. Capable of responding calmly and effectively to an emergency, you will use your excellent communication and keyboard skills in highly challenging situations. The ability to function a part of a close team is essential.

After comprehensive initial training you will work a 42 hour week shift system including night, weekends and public holidays. You will be required to pass an assessment day and medical and must be at least 18 years of age.

Norfolk Fire and Rescue Service are committed to equality of opportunity and all applicants will be selected on their merits.

Initial training will consist of an assessment driven 4 week training and induction course followed by a period of supernumerary support on watch.

Job application form

    For an informal discussion on the requirements for this post please contact Jeremy Punchard – Jeremy.punchard@norfolk.gov.uk

    Job Description and Person Specification

    Closing date: 10 February 2023

    Norfolk County Council


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